IT Specialist (NETWORK/CUSTSPT)
Who May Apply:
Current Federal Employee Veterans and Preference Eligible under Veterans Employment Opportunity Act (VEOA) of 1998 Interagency Career Transition Assistance Plan (ICTAP) Eligible Land Management Workforce Flexibility Act Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Qualifications:
In order to qualify, you must meet the education/experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Experience required:
To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. To qualify for GS-12, applicants must possess one year of specialized experience equivalent to the next lower grade/level GS-11. Specialized experience is defined as:
Experience in IT principles, methods, and/or practices in order to provide guidance, operational, and/or technical end-user computer support to customer; and experience with IT life cycle management; and experience with information security (IS) and/or information assurance (IA) concepts, practices and procedures within the IT field. AND IT Related experience demonstrating the following:
1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. You will be evaluated on the basis of your level of competency in the following areas:
Configuration ManagementInformation AssuranceInformation Technology Configuration ManagementInformation Technology Customer SupportSystems Life Cycle Time in Grade Requirement GS-12:
Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Applicants must meet basic eligibility requirements such as minimum qualifications, and other regulatory requirements by the closing date of the announcement.
Estimated Salary: $20 to $28 per hour based on qualifications.
Current Federal Employee Veterans and Preference Eligible under Veterans Employment Opportunity Act (VEOA) of 1998 Interagency Career Transition Assistance Plan (ICTAP) Eligible Land Management Workforce Flexibility Act Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Qualifications:
In order to qualify, you must meet the education/experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Experience required:
To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. To qualify for GS-12, applicants must possess one year of specialized experience equivalent to the next lower grade/level GS-11. Specialized experience is defined as:
Experience in IT principles, methods, and/or practices in order to provide guidance, operational, and/or technical end-user computer support to customer; and experience with IT life cycle management; and experience with information security (IS) and/or information assurance (IA) concepts, practices and procedures within the IT field. AND IT Related experience demonstrating the following:
1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. You will be evaluated on the basis of your level of competency in the following areas:
Configuration ManagementInformation AssuranceInformation Technology Configuration ManagementInformation Technology Customer SupportSystems Life Cycle Time in Grade Requirement GS-12:
Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Applicants must meet basic eligibility requirements such as minimum qualifications, and other regulatory requirements by the closing date of the announcement.
- Department:
2210 Information Technology Management - Salary Range:
$85,810 to $111,558 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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