Customer Service Representative
Chery Industrial Inc.
Chery Industrial Inc.
Garden City, NY Garden City, NY Full-time Full-time $19.
23 - $21.
63 an hour $19.
23 - $21.
63 an hour 23 hours ago 23 hours ago 23 hours ago Company Details:
Chery Equipment Group is a US distributor of globally recognized heavy construction equipment.
Chery Equipment Group's headquarter is located in Garden City, Long Island, and was established in 2013, with locations in Maryland, North Carolina, Texas, Washington, and Canada (Montreal, Toronto).
The company's business scope includes the sale and leasing of various construction and material handling equipment.
With the rapid growth and development of the company, we look for strong, energetic individuals to join our sales team to grow together with us.
The Customer Service Representative will be responsible for eCommerce platforms - Amazon, Wayfair, and Walmart.
The ideal candidate can handle customer interactions, sales order management, and problem-solving.
They are a quick learner of computer software and product knowledge.
Job Description Communicate with customers via various channels such as phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Diagnosing and resolving customer problems and technical issues related to the eCommerce platform, payment processing, or website navigation.
Offering step-by-step instructions or escalating complex problems to higher-level support if necessary.
Assisting customers with refund processes, ensuring compliance with company policies Work with warehouse and logistics team to ensure timely fulfillment to meet customer's needs Requirements Excellent phone etiquette and excellent verbal, written, and interpersonal skills 1
years experience in customer service Ability to multi-task, organize, and prioritize work Job Type:
Full-time Pay:
$19.
23 - $21.
63 per hour
Benefits:
401(k) matching Health insurance Experience level:
1 year 2 years Under 1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Garden City, NY 11530:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person Requirements.
Estimated Salary: $20 to $28 per hour based on qualifications.
Chery Industrial Inc.
Garden City, NY Garden City, NY Full-time Full-time $19.
23 - $21.
63 an hour $19.
23 - $21.
63 an hour 23 hours ago 23 hours ago 23 hours ago Company Details:
Chery Equipment Group is a US distributor of globally recognized heavy construction equipment.
Chery Equipment Group's headquarter is located in Garden City, Long Island, and was established in 2013, with locations in Maryland, North Carolina, Texas, Washington, and Canada (Montreal, Toronto).
The company's business scope includes the sale and leasing of various construction and material handling equipment.
With the rapid growth and development of the company, we look for strong, energetic individuals to join our sales team to grow together with us.
The Customer Service Representative will be responsible for eCommerce platforms - Amazon, Wayfair, and Walmart.
The ideal candidate can handle customer interactions, sales order management, and problem-solving.
They are a quick learner of computer software and product knowledge.
Job Description Communicate with customers via various channels such as phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Diagnosing and resolving customer problems and technical issues related to the eCommerce platform, payment processing, or website navigation.
Offering step-by-step instructions or escalating complex problems to higher-level support if necessary.
Assisting customers with refund processes, ensuring compliance with company policies Work with warehouse and logistics team to ensure timely fulfillment to meet customer's needs Requirements Excellent phone etiquette and excellent verbal, written, and interpersonal skills 1
years experience in customer service Ability to multi-task, organize, and prioritize work Job Type:
Full-time Pay:
$19.
23 - $21.
63 per hour
Benefits:
401(k) matching Health insurance Experience level:
1 year 2 years Under 1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Garden City, NY 11530:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person Requirements.
Estimated Salary: $20 to $28 per hour based on qualifications.
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